The UC Davis Student Disability Center provides captioning and interpreting services for academic content upon request by a student with a documented disability. To find out more about services, please contact the SDC email or call (530) 752-3184 to set up an appointment to speak with a specialist.
For more information about accessible technology in classrooms, contact Academic Technology Services (ATS) Classroom Support. ATS web site; ATS email; or call the Classroom Hotline between 7:30am-10:00pm - (530) 752-3333.
IET ATS has established a relationship with third party vendor Cielo24 which content owners can use for captioning services. The vendor will provide premium levels of captioning, which guarantees 98% accuracy at a rate of $1.50 per minute of content. Cielo24 provides a Web interface to upload video or audio content, and a set of interactive Web tools to edit and customize before downloading the caption file in a number of caption and transcript file formats. For an additional fee, Cielo24 will provide translated captions for multi-language audiences. individuals and departments can create accounts directly with this service provider at no up-front cost. Cielo24 charges only for services used, with no recurring charge when no services are used.
YouTube and other video hosting platforms offer computer-generated speech-to-text captioning on their platforms. The Captioning Working Group offers a strong caution to content creators that these automated systems are often highly inaccurate, and incorrect captions are more of a hindrance than a help to users who rely on captioning to understand video content (and can be detrimental to the credibility/reputation of creators).
Youtube does offer a tool to manually caption videos hosted on their platform, including the ability to automatically synchronize an externally-generated transcript to a YouTube-hosted video. This tool works quite well, and provides an option for content creators who are working from a script or otherwise have a pre-existing transcript of their videos.
When using any automated tool, the Captioning Working Group strongly recommends that content creators review caption output to ensure accuracy and correct timing.
Contact Academic Technology Services (ATS) Special Event Support for more information about making your events accessible by requesting services via ATS website, ATS email, Events email, or call (530) 752-2133 and ask for Special Event Support.